FAQ
Questions, answered honestly.
We believe in transparency—especially when caring for people in houses, apartments, and businesses.
Confidant only records door open and close timestamps—never video, audio, or live tracking. Tenants must grant consent before monitoring begins, and they can revoke it at any time. There are no cameras and no microphones.
When no door activity is detected for longer than your configured threshold, Confidant sends a gentle alert—for example: “Unit 304 has had no door openings in 3 days.” Property managers, businesses, and emergency contacts you designate receive the notification.
Confidant compares each unit’s recent activity to its own historical baseline. You might see insights like “This unit is 92% less active than usual” or entries at abnormal hours—always as context for a caring check-in, not surveillance.
Confidant creates an audit trail of monitoring—timestamps, alerts, and actions—so you can show you monitored responsibly while reducing manual wellness checks and preventing worst-case scenarios.
Not at all. The sensor mounts on the door frame with adhesive or screws in under ten minutes. It connects to Wi-Fi automatically and requires no tenant interaction after setup.
No. The device works independently. Tenants simply live their lives—opening and closing their door as usual. Optional tenant accounts let them view their own activity if they choose.
Yes. Account owners can add emergency contacts—family members, friends, or caregivers—who receive notifications alongside property and business teams when an alert is triggered.
You get full access to your chosen plan for 14 days. Connect devices, configure thresholds, and invite contacts. Cancel anytime before the trial ends with no charge.
Ready to care with confidence?
Built for houses, apartments, and businesses. Reduce wellness checks, prevent worst-case scenarios, and build an audit trail that shows you monitored responsibly.
- · Reduces wellness checks
- · Prevents worst-case scenarios
- · Creates an audit trail
14-day free trial · Cancel anytime · No credit card required to explore